FAQ

Please log into the system with the email address used during the registration process.

If you need to change your email address, please supply us your Order ID and Date of Registration.

Our Site Administrator(s) will assist you further in order to supply you with a new coupon code to access the platform.

Welcome to the Energy Performance Certificate (EPC) Practitioner Skills Programme On Demand via the IEPA Academy! To access your course, please follow these steps:

Click this link to access the IEPA Academy.
(If this link doesn’t work, continue with the steps below.)

Click “Enroll Now” on the course page.

Sign up by creating a profile using your full name and email that you will remember.
(If you’ve already enrolled, just log in with your existing credentials.)

Click “Send Code” – this code will be emailed to you.

Enter the verification code from your email and click Verify.

If you’re directed to a payment page:

Do not enter your banking details.

Copy and paste the coupon code:
AD77D92FA51B6686964F0A6FF18C3F

Click Apply to activate your free access.

⚠️ Important: Refunds will carry a penalty, so please do not attempt to make a payment.

Once you reach the course curriculum, bookmark the page in your browser so you can return and resume your learning at any time.

Your access to the EPC Practitioner Skills Programme On Demand will remain active for 12 months from the date of enrolment.

Be sure to:

Actively view and complete all videos.

Watch each video in full to progress to the next section.

Yes. Please complete the Registration & Acceptance form, which covers:

• Your registration confirmation
• Training requirements
• POPI Act & NDA
• Training manual request

📌 Use the following project code:
25-EPC-ON-DEMAND

If you experience any issues:

• Take a screenshot of the problem
• Email or WhatsApp us at +27 71 325 9193 for assistance.